I’m booked onto a class. What do I need to know?
All classes are held at Rainford Village Hall, Church Road, Rainford, WA11 8HE. If you are driving, parking will be available to the rear of the hall, just head up Southerns Lane (between the Village Hall and the Derby Arms pub) and turn left. Our nearest train stations are St Helens Central and Rainford Junction. If you are getting a bus from St Helens, you can get the 38 or 38A (the bus stop is opposite the Village Hall). If you are coming from further afield, please let us know and we will arrange for a taxi to collect you if you would like us to do so.
Timings vary by class: Introduction to Baking, Italian Baking, French Baking, Breads of the World, all run from 10.30am – 5.00pm; Sourdough 9.30am-5.30pm; Evening Sessions 6pm-9pm. All you need to bring is an apron if you have one, comfy footwear and a large bag to take your bread home. You will get a print-out of all recipes to take with you. For full day sessions, a vegetarian two-course meal is included in all classes, with a glass of wine or a soft drink. Tea, coffee and light snacks are served early on in the class. For evening classes, we finish with nibbles and drinks. Please advise of any further dietary requirements – email me at firstname.lastname@example.org
I’ve received a gift voucher for a baking class. How do I book in?
Have a look at the Classes page of the website, and click on the class that you are interested in. A menu shows the available dates for the class. Choose one or two possible dates and drop me and email email@example.com to let me know which date(s) you can attend. I will then book you in and email you to confirm, giving you all the information you need about the day. Please keep your voucher, and bring it along to hand in on the day.
I’m interested in booking a private class with some friends. What are the costs and booking process?
I offer private classes for groups of between 4-6 people booking together for any of the classes. The costs per person are the same as if booking onto any of the other classes (£125 per person). We cover the same material, but you can book on a date to suit you all and it will be a fun, private day for your group. If you would like to discuss this, drop me an email at firstname.lastname@example.org or give me a call. I can also offer bespoke baking days mixing elements from several of the classes; again, get in touch to discuss. For all private classes, payment needs to be made in advance when we agree a date.
Why is it subscription-only sales?
Subscriptions mean that as a small, locally-based business we can plan well in advance for orders, buying the right amount of stock, minimising waste and planning efficiently for delivery.
Why can’t I choose each item for delivery? What if I don’t like the bread/soup/preserve?
When you buy a subscription, we’ll email you to find out about anything you don’t like, to find out if you are vegetarian, and to check any other dietary issues.
The idea behind the kitchen is to share a world of great bread, soups and preserves so that, over a month or more, you get to enjoy an exciting range of food. You get quality guaranteed, but also an element of surprise and discovery. But if there’s something delivered that you really don’t like, let us know and we’ll offer a replacement item.
How do I know if I’m in the Country Mile?
Can I collect from you?
We’re sorry but we don’t offer this service. We only offer a delivery service to subscribers who live or work in the Country Mile.
I’m not sure I can always be in for delivery. Can you leave the order in a porch etc?
If you have a porch or waterproof box you are happy for me to leave an order in, that’s fine for bread-only subscriptions. The bread is always wrapped in greaseproof paper and a brown outer bag. However, we cannot offer this for soups as they need to be kept chilled after delivery.
When will my subscription start?
We currently have a waiting list, so there will be a short wait to begin deliveries as we find a suitable slot for everyone. I suggest you email me email@example.com if you would like to go on the waiting list. Each month’s subscription is for 4 weekly deliveries. Your card will be charged as soon as you place an order.
What if I’m away on holiday or need to miss a delivery during the subscription period?
That’s no problem. Simply let us know in advance (by noon on the Wednesday before the delivery/ies you will miss) and we’ll amend your subscription. There will be 4-6 weeks across the year when the kitchen is closed for holidays, too, and we’ll advise these dates well in advance.
Are you inspected by the council for food hygiene standards?
Yes, like any restaurant or food outlet. The Country Mile Kitchen is awaiting a food hygiene inspection, and I have level 2 in food hygiene and safety.
Is it possible to buy gift vouchers for subscriptions?
Not currently. We are trying to work through our waiting list for new subscribers so, to be fair to everyone, we’ve suspended sales of gift vouchers for subscriptions for the time being.
How eco-friendly is the business?
Our main ingredients (flour, vegetables, fruit) are sourced locally, and additional ingredients are bought from local producers and suppliers wherever possible. Seasonality is the guiding principle behind what we offer in terms of soups and preserves. Delivery is by bike, and we
to us for composting when we deliver your next order, or place into your grey food waste caddy (in the green bags you put food scraps in) for council collection. All food waste from the kitchen is composted, and our subscription model of ordering is designed to minimise waste.
To check if your address is within the Country Mile, to see if we can deliver to you, please e mail us with your enquiry. If you would like to know more about booking on to one of our classes, feel free to get in touch. We look forward to hearing from you.